Smart Railway Booking with AVTM | How to book (purchase/buy) railways train tickets with railways Smart Card | Where to buy the Railways Smart Card?

February 10th, 2010| News.

Smart Railway Booking with AVTM | How to book (purchase/buy) railways train tickets with railways Smart Card | Where to buy the Railways Smart Card?

Now booking a railway ticket can be done with in a second with the introduction of a latest technology machine called ATVM which saves the time of the passenger.  Because to book a railway ticket, passenger has to stand in a long queue which takes much time to purchase.  ATVM means Automated Ticket Vending Machine gives the ticket if the passenger has smart card. Smart cards can be purchased from railway counters.

This new procedure of purchasing a railway ticket came in to existence from 8.2.10 onwards in order to save the passenger’s time. Even the complaint which are coming from cell phones in the form of SMS are also acceptable which is not there in past.

Where are the AVTMs in Hyderabad?
Currently these two facilities are experimentally introduced in the stations like Begum pet, Hi-tech city and Secunderabad and within a year these services will expands all over the state.

How the AVTM works?
ATVM coming with the inbuilt technologies like Touch screen to select the boarding and destination stations and Thermal Printing for printing the ticket which is specially designed by the State of Art.  Currently passenger can utilize this Automated Ticket Vending Machine to purchase the Platform tickets, General Tickets and Second class Railway Tickets.

To utilize this Machine the passenger has to purchase a Smart card which acts as an ATM card should be placed in the ATVM.  These Smart cards can be rechargeable.  The railways even started a 24 hours help line to solve the problems pertaining to the smart cards. The passenger can purchase any number of tickets using the ATVM in a single transaction.

The generated ticket will come to the Drop box of ATVM with in 3 seconds after all the required options are selected.

How to cancel the tickets, which are purchased in AVTM?
Even cancellation facility is also available to the tickets that are purchased from ATVM.

Where (HOW) can we give complaint about AVTM?
For any complaints, the passenger can give an SMS from his cell phone to a number 81212-81212. The passenger can receive a complaint ID immediately as and when the complaint is received by the authority through SMS and using that number even passenger can know the updated information related to the given complaint.

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